Technical Support Management trainee -Lahore

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TECHNICAL SUPPORT MANAGEMENT TRAINEE

  • Level 1 troubleshooting of technical issues of clients by visiting their premises

  • Provides technical support to users by researching and answering questions

  • Ability to deal with difficult customers

  • Providing weekly sales and visits reports to line managers

  • Maintaining workstation and LAN performance.

  • ELIGIBILITY CRITERIA:

  • Bachelor’s degree in BBA/Computer Science

  • Fresh or 6 months experience
  • Good analytical and problem solving skill<!-- -->
  • An in depth understanding of the software and equipment

  • Good accurate records keeping/ data entry